# mosaic_v2-place-order-chaos

_Witnessed 2026-09-04T23:16:21.047Z — QRATE-UAT-1_

_Half this journey is fault injection an owner turns on and off. So the two things I can honestly check are: does ordering work for a real customer here right now, and is there anywhere in the product an owner could reach that switch?_

> **Every course here:** {"(as it opened)":9,"Drinks":9,"Starters":1,"Mains":3,"Desserts":1}

### 01 · PATRON

**I expected:** I sit down at this restaurant and find something to order

**I saw:** 9 dishes once I open the fullest course. Per course: {"(as it opened)":9,"Drinks":9,"Starters":1,"Mains":3,"Desserts":1}. Screen: Drinks Starters Mains Desserts C Canary Cola Canary baseline drink — DO NOT MODIFY. $3.50 Canary Iced Tea Canary baselin

### 02 · PATRON

**I expected:** I add a dish

**I saw:** Cart pill reads 1.

> **What the server answered when I pressed order:** 201 /diner/orders · 200 /diner/orders/3052cd0f-e49f-463b-82a7-363542af5f5c · 200 /diner/orders/3052cd0f-e49f-463b-82a7-363542af5f5c · 200 /diner/orders/3052cd0f-e49f-463b-82a7-363542af5f5c · 200 /diner/orders/3052cd0f-e49f-463b-82a7-363542af5f5c · 200 /diner/orders/3052cd0f-e49f-463b-82a7-363542af5f5c

### 03 · PATRON

**I expected:** I press Place order — and it either goes to the kitchen or it does not

**I saw:** I pressed "Place order $3.50 ›" and it worked: the Ordered tab reads "The Cart Ordered C Canary Cola ORDERED $3.50 Re-order TOTAL $3.50 Back to Menu", badge "ORDERED". So this restaurant is NOT sitting in a failing state right now.

> **This restaurant's sidebar:** Home · Food Items · Menu · Tables/Staff · Personalize · Insights

> **Every owner screen searched for fault injection:**
>
> - `/owner/dashboard/` → Chaos
> - `/owner/food-items/` → Chaos
> - `/owner/menu/` → fault, Chaos
> - `/owner/experience/` → Chaos
> - `/owner/personalize/` → Chaos
> - `/owner/insights/order-history/` → Chaos
> - `/owner/settings/pos/` → Chaos
> - `/owner/settings/payments/` → Chaos

### 04 · OWNER

**I expected:** I go looking for the switch that makes ordering fail

**I saw:** Found: /owner/dashboard/ → Chaos ; /owner/food-items/ → Chaos ; /owner/menu/ → fault,Chaos ; /owner/experience/ → Chaos ; /owner/personalize/ → Chaos ; /owner/insights/order-history/ → Chaos ; /owner/settings/pos/ → Chaos ; /owner/settings/payments/ → Chaos

---

**Verdict:** WALKED

**Why it ended here:** walked what has a screen

### 05 · PATRON

**I expected:** CLEANUP — I cancel my own dish

**I saw:** Cancel controls 1 → 0; sheet now "The Cart Ordered C Canary Cola CANCELLED $3.50 Back to Menu".

---

**Verdict:** WALKED

**Why it ended here:**  (cleanup attempted)