# pos-order-push

_Witnessed 2026-09-05T01:49:21.209Z — QRATE-UAT-1_

_Only the first of these four steps has a screen. A diner places an order; what a restaurant's till then does with it is not something a customer can see, and not something this container can reach. I check the half that is visible and say so._

> **Every course here:** {"(as it opened)":9,"Drinks":9,"Starters":1,"Mains":3,"Desserts":1}

### 01 · PATRON

**I expected:** I sit down at this restaurant and see what is on the menu

**I saw:** 9 dishes in the fullest course. Per course: {"(as it opened)":9,"Drinks":9,"Starters":1,"Mains":3,"Desserts":1}.

### 02 · PATRON

**I expected:** I add a dish to my order

**I saw:** Cart pill reads 1.

> **What the server answered:** 201 /diner/orders · 200 /diner/orders/c3f89b26-0bff-400d-91c9-ce221a5ab217 · 200 /diner/orders/c3f89b26-0bff-400d-91c9-ce221a5ab217 · 200 /diner/orders/c3f89b26-0bff-400d-91c9-ce221a5ab217 · 200 /diner/orders/c3f89b26-0bff-400d-91c9-ce221a5ab217 · 200 /diner/orders/c3f89b26-0bff-400d-91c9-ce221a5ab217

### 03 · PATRON

**I expected:** I press Place order and watch whether it reaches the kitchen

**I saw:** Pressed "Place order $3.50 ›". The Ordered tab reads "The Cart Ordered C Canary Cola ORDERED $3.50 Re-order TOTAL $3.50 Back to Menu", badge "ORDERED".

### 04 · PATRON

**I expected:** I look for any sign the restaurant's till took the order

**I saw:** All a customer sees is "ORDERED" on their own order. Nothing on this screen says whether the restaurant's till received it, acknowledged it, or reconciled it - which is what the other three steps of this journey assert.

> **Cleanup:** I cancelled the dish I ordered, so this walk leaves nothing standing.

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**Verdict:** PARTIAL_GREEN

**Why it ended here:** The one step with a screen works: a guest can order here and is told it went through. The three till-side steps have no customer-facing surface and cannot be seen from here.
