# wiz-account-exists-deadend

_Witnessed 2026-09-06T16:15:51.813Z — QRATE-UAT-1_

### 01 · OWNER

**I expected:** Come back to the wizard with the same address

**I saw:** The modal accepted the address silently ("What kind of establishment is this?"), I re-entered every field and all three documents, and only THEN: alerts ["This account already exists. Please log in to continue. Go to login"]

### 02 · OWNER

**I expected:** Do what it tells me: Go to login

**I saw:** landed on https://owner.dev.qrate-ai.com/owner/auth/login · "Welcome back." · Skip to main content QRate OWNER PORTAL OWNER SIGN IN Welcome back. Sign in to manage your menu, tables, and orders. Continue with Google OR Email Password Forgot? Sign in New to QRate? Request access Privacy Terms v1.0 · 2026 New Need help? Talk to 

### 03 · OWNER

**I expected:** Try actually logging in with the account I made

**I saw:** url https://owner.dev.qrate-ai.com/owner/auth/login · alerts ["Incorrect username or password."] · does anything offer to verify/confirm? false · Skip to main content QRate OWNER PORTAL OWNER SIGN IN Welcome back. Sign in to manage your menu, tables, and orders. Incorrect username or password. Continue with Google OR Email Password Forgot? Sign in New to QRate? Request access Privacy Terms v1.0 · 2026 New Need help? Talk to us FOR RESTAURANT 

### 04 · OWNER

**I expected:** Is there ANY route back into the wizard for this address?

**I saw:** "Tell us about your restaurant" · QRate ✓ Establishment type 2 Restaurant details 3 Verification Your pilot setup saves automatically — come back anytime. This account already exists. Please log in to continue. Go to login STEP 2 OF 3 Tell us about your restaurant We'll use this to v

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**Verdict:** WALKED

**Why it ended here:** Followed the app's own instruction after it refused the address.